Luke Wilson and Kate Beckinsale are David and Amy Fox, who take a wrong turn and end up far far away from the highway. Their car breaks down after they stop at a gas station for help and so they get a room at the local, run-down hotel run by a creepy Frank Whaley. What they soon discover is that the place is used to make snuff videos and that many of the murders happened in this same room. They even watch some of the videotapes left there by the television, probably so they'd get frightened and make a run for it. This just adds to the fun for the killers, as they chase them around the rooms and through tunnels entwining underneath the complex.
This is somewhat like an Alfred Hitchcock movie but because you know the producers aren't going to kill off the main characters it diminishes a great deal of the suspense. I, for one, would love to see Kate Beckinsale get violently killed off in a movie one day.